We send all orders by Royal Mail. All orders received
before 2pm will be shipped the same day. We aim to deliver within 2
days.
Postage and Packaging is a flat £2.00 for any order under
£30
All orders received after 2pm will be shipped the
following day.
Shipping is now FREE for any order over £30 ! (for
all UK orders). If you have not received
your order within 3 working days, please contact us with details of your order and
payment date. We will check out what has happened and fix it for you
ASAP!
Returns policy
We hope you will be thrilled with your order. However, if for any reason you are
not completely happy with it, we will gladly offer a refund, exchange or
replacement on all products returned to us within 30 days of your receipt of
them.
We will process your return as quickly as possible and will
notify you once your refund, replacement or exchange has been processed.
At Janiro, we are real people! Our contact details
are below.
Tel: +44 (0) 7967 385 653
Email: info@janiro.co.uk
We are open 10am to 6pm, Monday to Friday
For all returns please send to:
Janiro Ltd
64 Masefield Avenue
Borehamwood
WD6 2HQ
We will refund your payment as quickly as possible by the
original payment method, no later than 30 working days after we have received the
returned goods. Please note that Janiro Ltd cannot be responsible for packages that
fail to reach us. We recommend that you obtain a certificate of posting as proof of
postage when returning your items. This does not affect your statutory
rights
|
